The postal corporation has a network of over 500 offices that can offer Agency services of which over half have been automated.

Agency Services are those offered by the Postal Corporation of Kenya as Third Party Payments. This is where the corporation stands in as an agent of a principal to either pay dues to the principals' customers or to collect dues on behalf of the principal. These include Payment of  dues e.g. salaries, dividends, Bonuses and others,Collection of dues e.g. Insurance payments and others, bills and other payments, issuing of forms for colleges and other institutions  and management of  promotions and distribution of cash prizes and merchandise among others.

Payment of Dues / Salaries (Out Payments)

In the payment of dues PCK works with a principal to ensure their customers or staff are paid the dues efficiently and on time and conveniently.

The two systems used for payment of dues are in payments (Manual and Electronic) and out payments (Both Manual and Electronic)

Manual Collection of dues (In payments)

With the collection of dues the Corporation works with the principal to ensure their customers have a convenient outlet to pay dues such as utility bills and insurance payments.

As with the in- payments,  the Corporation sales officer and the Principal will agree on the business to be offered, i.e what is to be paid, the area in which the business is to be conducted. The cash collection  processes are also available on request

Advantages of the manual system is that the network can reach deeper and serve areas that do not have electricity, and there are no down days as the system is always up.

Electronic Agency

In keeping with the times, the Postal corporation has also introduce an electronic system for payments and collection of dues

Out Payments

Once the Principle and the corporation have agreed on the modalities of the businesses such as what is to paid, whether it is dividends, loans or any other payment, the start and end date and the identification for the customers being served. The payment processes are available on request.

Utility Bills

The Corporation also undertakes the collection of utility bills.

Promotions and lottery tickets

Postal Corporation also leverages her reach to support partners in the distribution of gifts during national promotions. The processes are also available on request.
 
Lottery Tickets

The postal corporation also serves customers who require their lottery tickets to be sold on a national level Once the sales team has agreed with the Principal and the tickets are supplied with the required Government approvals detailed processes are available on partnering
Should you choose to partner with the Postal Corporation will have the benefit of trained staff to handle your business nationally, a national network with physical offices that also have an online network and easy reach for your customers and a partner committed to touching lives

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Contacts
Customer Services 3242291 / 2294
Financial Services 3242066

 
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