[Going beyond the extra mile]
EMS (Expedited Mail Service) is an international and domestic courier services for both documents and parcels offered under the brand name EMS Kenya with service levels that meets international standards in speed, reliability, security, accessibility and at affordable prices.
EMS is offered in more than 3, 000 destinations worldwide and over 285 destinations locally hence complementing the traditional postal services of letter-post and parcel-post services.
Items can be sent to over 3,000 destinations worldwide from over 285 acceptance centers countrywide. A track and trace system providing prompt information on delivery and effective monitoring is available for most of the destinations in over 75 countries. EMS Kenya also offers customs clearance services for incoming items that are dutiable.
Bumba box packaging is available in different sizes for convenient packaging and assurity of safety of your shipment while on transit either domestically or internationally. The bumba box is available in five convenient sizes branded: Bumba Minor (2kgs), Bumba Mini (5kgs), Bumba Regular (8kgs), Bumba Midi (10kgs) and
Bumba Mega (15kgs). Kindly do not enclose cash, jewellery or prohibited items when you send your bumba boxes.
The service covers over 285 principal towns and locations in the country under: -
- EMS “SameDay”
The service is offered within selected urban, town, municipal and city boundaries and their environs (up to a radius of 30km). The items must be posted by 1pm to be delivered on the same day and its maximum acceptable weight is 50kg.
- EMS Overnight
Items accepted for delivery in any of the destination will be delivered in the shortest time within 24 hours. Maximum acceptable weight is 50kg.
- EMS Bulk Rate
This is for bulky shipments that are over 2000kgs per month. There is a flat rate across the board to any destination irrespective of the zone. The first 20kg of the bundle is at Kshs. 300 and each additional kg or part thereof is charged at Kshs. 25.
- (iv) Bahasha Kasha
“Bahasha Kasha” is a Swahili word that directly translates to safe envelope. This is a custom made 250 grams secure envelope that can package documents on transit within the country. The envelope is strictly for documents only.
This is a specialized EMS service tailored to suit EMS customer’s specific needs like moving household goods and from one location to another within the country. The goods are to be delivered to the agreed location within seven days.
Some packages may contain a greater volume than their actual weight therefore yet taking up space yet they are relatively lightweight. In such cases, the shipping costs are calculated by the volumetric space they take up according to the international standards.
Here are some few guidelines on how to address your parcel:
- Clearly write the name of the person meant to receive the package (addressee)
- Write the name of the street, name of the building and location
- Make sure you indicate the house number or the floor and room numbers if available.
- Indicate the telephone number.
- Finally, make sure you write both the town and country of destination.
You can now track your International parcel all the way. Just call the EMS Centre: (020-312291/79, 020-2226398.)
When you come to EMS with a package, we consider it a delight to deliver it to your intended destination. We handle it with care and ensure that day and night, we don’t rest until your package is delivered. Send your package with EMS today and rest assured your package is in safe and capable hands.